Shipping policy
Shipping & Delivery
Thank you for shopping with Flyva.
We are committed to processing and delivering your order as quickly as possible.
Processing Time
Orders are typically processed within 24 hours of purchase. Orders placed on weekends or public holidays may require additional processing time.
Delivery Time
Most orders arrive within 1–3 business days after dispatch. Delivery times may vary depending on your location, shipping carrier availability, weather conditions, and other factors beyond our control.
Maximum Delivery Time
While the majority of orders are delivered within a few days, please allow up to 7 business days for delivery before contacting our support team.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing your order details and any available tracking information.
Delivery Delays
Occasionally, shipping delays may occur due to high order volumes, carrier issues, customs processing, or unforeseen circumstances. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure that all shipping information is accurate when placing your order. Flyva is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or if you believe your package has been lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact our customer support team at:
Instagram: @flyva.flies
Website: Flyva
We appreciate your trust in Flyva and look forward to serving you.